We’re committed to continuously improving World Walking with
our very limited resources while responding promptly to any questions from our
users. So at the start of the year we decided to sign
up to UserVoice to help us collect feedback and prioritise features. We also use its help desk software to support
our customers.
One of UserVoice’s handy features is its ‘Satisfaction
Rating Widget’. We decided to take the
plunge and have a go.
The question asked of our users during August was “On a scale
of 0 to 10 how likely would you be to recommend World Walking to a friend or
colleague?”
We’ve just been looking at the results. We received 183 responses and would like to
thank everyone who took part.
We’re very pleased to be able to report that those who
responded gave World Walking a positive overall rating of 7.3 out of 10 with 70%
of respondents giving us the maximum score of 10 out of 10.
Quite a few people who responded also added comments which we greatly appreciated. Here are some of them:
“An excellent way to
keep fit and enjoy it”
“I think this is a
very useful tool and it encourages you to get out and walk and keep fit”
“I really enjoy adding
my steps in at the end of the day and discovering which landmark I've reached.
It's really encouraged me to walk more”
“What a great site!
It's very motivational to see how far I've walked already, and it's interesting
to learn about the places that I'm virtually in now. The fact that this is free
is amazing too. Thank you so much!”
“Encourages you to go
out and walk”
“It is a great
motivational website”
“Easy to use”
“We are all spread
across the country and a fun way to compete”
“Because it is a real
incentive when you have a medical problem and walking can be difficult”
“I enjoy the walks, the
"street view" and the fun of "visiting" new places”
“I think this is a
brilliant way to make what can be quite a dull activity (especially if your
walk to work involves a long, straight bit of road) a bit more interesting. Both
abstract and concrete at the same time”
“I love the feeling of
going somewhere on my walks and having maps and photos to look at”
“Interesting concept
to promote and reward progress”
“Excellent incentive
to walk”
“Favourite site.
Absolutely brilliant!”
“Absolutely love this
site, I have told everyone I can about it, and will continue to do so! Wish
everyone used it. Good work!”
“I think it’s a great
idea, I'm very competitive so if I get friends involved it will make me walk
more”
“Amazing site that
lets you see the world around you; you can even have friends help you conquer
the steps from one Milestone to the next. All in great colour and great
background descriptions at the Milestone”
“It's good fun, a
challenge and a good way to spur me on”
“Simple idea but
really does make you walk more in order to travel further on one of the
journeys. I am enjoying watching my progress when my position on the map and
Google Earth changes each day. It has become part of my daily routine to add my
steps from the previous day.”
“World walking is
great for encouraging my wife and I to go for a walk rather than sit in and
watch the TV. And it’s great to have the chance to go somewhere virtually. We’re
currently on our way round the world!”
“I think it's a very
fun and motivating way to get some exercise. I also love all the information
given about the milestones along the way”
“World Walking is
amazing. I have always walked - for a time and then stopped because it seemed
as though I was doing nothing more than walking aimlessly around our local
streets. Since January 1st I feel fully motivated as I walk with purpose. I am
slowly walking my way round the world. Your site is a brilliant motivator to
keep people going. I love inputting my latest steps and seeing how far along my
chosen route I've got today”
“I really like your
variety of walks and that you have longer walks! When you average 20k daily,
you need longer walks”
Thanks to all.
Happy Walking